Privacy policy

Privacy Policy

Last updated: 21 June 2026

This Privacy Policy explains how Opera Engineering FZ-LLC (Skinovia), the operator of skinovia.ae, collects, uses and protects your personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable laws of the United Arab Emirates.

Data Controller

Opera Engineering FZ-LLC, FXMB0229 Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates. Email: admin@skinovia.ae. Phone: +971 54 348 1109.

Personal Data We Collect

Contact details: name, billing and shipping address, phone number and email.
Order and transaction details.
Payment confirmation data; we do not store full card numbers.
Account credentials and preferences.
Technical data: device, browser, IP address and how you use our website.

How We Use Your Data

To process, deliver and support your orders within the UAE and the GCC.
To manage your account and provide customer service.
To comply with UAE tax, accounting and legal obligations.
To improve our website and, where you have consented, to send marketing communications.

Disclosure

We share personal data only with service providers who help us operate the store (payment processing, delivery and IT hosting) and with UAE authorities where required by law. We do not sell your personal data.

Retention and Security

We keep personal data only as long as necessary to fulfil orders and meet UAE legal and tax requirements, and we apply appropriate technical and organisational measures to protect it.

Your Rights

Under the UAE PDPL you may request access to, correction or deletion of your personal data, object to or restrict processing, and withdraw consent. To exercise these rights, contact admin@skinovia.ae.